Refund policy

All sales from the Industry Nine Outlet Store are final.

Outlet products—including discounted, discontinued, or blemished high-performance wheels—are not eligible for return, exchange, or refund. These items are offered at special pricing and may include older models, cosmetic irregularities, or unique configurations. Each has been inspected to meet our performance standards but is sold as-is.

We strongly recommend reviewing product specifications and compatibility details before purchase. If you have any questions about fitment, hub standards, or application, our team is here to help.

Please reach out to ridersupport@industrynine.com prior to placing your order — we’re happy to make sure you're getting the right wheelset for your ride.

Thank you for riding with Industry Nine.